Andar will be updated to 2019.01 for all hosting customers during March maintenance weekend, March 16-17, 2019. During this time, there may be periods during which customers may not be able to access hosted applications. If there is any reason why your organization should not be updated during this time, please let us know by sending a request to hostingsupport@andarsoftware.com.

Some hosting customers have expressed confusion about requesting support. Any requests concerning the Andar application should continue to be sent to andarsupport@andarsoftware.com. Requests concerning hosting such as Citrix-related issues or printing issues should be sent to hostingsupport@andarsoftware.com.

If you are looking for links to the self-service password portal, client downloads or Citrix portal, you can find those in the Customer Support center, under Resources (Hosting Resources).