Correction: We intend to drop support for Windows 32-bit in January/2020 instead of June 2019 as announced last week.
Modern computers are based on 64-bit architecture. Microsoft released 64-bit Windows XP in 2001, nearly 20 years ago! Unfortunately, 32-bit Windows are still out there, and there are a few customers still using them.
As Andar Software continues to grow and take advantage of new technology, we find it more challenging to support old technology. We're currently planning to upgrade Andar/360's internal engine which only supports 64-bit computers — and we're likely moving to this technology in January 2020.
As such, it's an excellent time for you to make an inventory of your computers:
- Right-click the Windows start menu and then select “System.” Your Settings window will show your “Device specifications” where you will hopefully see “System type: 64-bit operating system, x64-based processor”.
- If you see 32-bit instead, you will need to upgrade this computer to continue using Andar/360.
- You can also go to AndarSoftware.com/MyInfo to see if any 32-bit machines used Andar/360 in the last month. You'll only see an alert on this page if you have 32-bit machines.