Coming in Service Pack 2018.01: To protect your donor's privacy, the "Forgot User ID or Password" e-mail has a single use Reset Link. This link will sometimes be tested by a company's e-mail server rendering it already clicked by the time it gets to the user.
A new web option has been added to allow multiple use of the login reset e-mail link while maintaining the 24 hour expiry time limit.
Added to the Login web option group:
Customization - General - Options General - Login - Enable multi click login reset link.
Turn this option on for the Tailoring account with the role of *All since the user is not yet logged in. This will allow multiple clicks on the login reset link in the e-mail within the 24 hour expiry time.
Read Project 108274...