ePledge Tag Archive

Let Your Leaders Prepare Your Roster for You

For many of you, the annual leadership roster involves mail contact to allow leadership donors to confirm their information. While this may be done during the e-Pledge process, not all leadership donors are involved in it.

However, for leadership donors with e-mail, you can develop a survey that presents the current information as the default value and imports data back into the system to capture any changes. Become more familiar with Andar surveys by visiting Customer Support.

Read About Surveys

Switch the Order of Previous and Next Buttons

Currently, there are no web options to allow users to switch the order of the navigation buttons. However, it's possible to do this using a simple script that can be applied in a web note on the corresponding e-Pledge pages.

Show Me How

Website Look and feel

Over the past year you, our customers, have come up with incredible ideas for the layout and flow of e-Pledge.

Today we want to showcase a small portion of your creative work. Click here to see some samples.

Do you want to update the look and feel of your website? Get in touch with us — we'd be happy to help.

Update My Website

Tax Receipts Season is Here!

When it's time to file taxes, it no secret that your donors can benefit from the tax receipts that you issue them. There are many intricacies to issuing a tax receipt. For instance, it's important to know the difference between a Payer Account and Tax Receipt Account.

A Payer Account is the account that pays for the pledge — this can be different from the account that makes the pledge. A Tax Receipt Account is the account that will be receipted for the donation. Read more details on these definitions and also find out how to pull Payer and Receipt Accounts reports.

Tell Me More

Multi-lingual Andar

Have you ever noticed this icon on some Andar windows? You can click on it to write in another language.

Read More

Video Success Story: United Way of Broward County Manages their Online Pledges with Andar e-Pledge

Rebekah Osborn from United Way of Broward County in Fort Lauderdale, FL shares with us what her online pledge processing tactics are and why she uses Andar e-Pledge to make them happen.

Watch Video

Working Too Hard on e-Pledge Campaign Setup?

Are you copying web notes and options to each organization account that runs an e-Pledge campaign? If you are, you are working too hard!

e-Community is designed to work efficiently. In fact, it is designed to be virtually maintenance free! Where e-Pledge is concerned, your e-Pledge staff should be able to set up EVERY organization in your database at the same time! The secret is in the Tailoring Account.

The Tailoring Account should be used to set up all of your common e-Pledge settings. These settings will apply to all organizations and employees. When this has been done, all of your organizations are ready!

Once you have this in place, you simply need to add the web options that are exceptions to the Tailoring Account. Of course this is simplified and every setup is different, but this is the general concept that everything is based upon.

As always our Customer Care department is ready to assist you in making your tasks easier. Let us know when you are ready to stress less!

What is this CAPTCHA thing anyway?

I am not a robot!You've seen it before, the dreaded CAPTCHA test. Sometimes it's really difficult to tell what those squiggly letters are meant to be, and sStreet Signsometimes it is hard to tell if it's a street sign or a billboard! What if all of the squares are street signs?? If the test is too hard for me, am I a ROBOT??

A CAPTCHA test is a really important security feature to help protect your database from being flooded with data from other computers called 'Robots' or 'bots.'  These computers scan websites for fillable forms and submit false information. Since a computer is filling out the form, it can potentially submit hundreds of forms in a very short amount of time; filling your database with useless data quickly. 

CAPTCHA means: Completely Automated Public Test to tell Computers and Humans Apart - It is meant to confuse a 'bot' by creating a situation where the computer cannot parse the information presented like the human brain can. With the CAPTCHA in place the 'bot' cannot complete the form - keeping your database clean and safe!

Recently, we've added a feature called reCAPTCHA that uses the latest CAPTCHA technology. Check out this page for setup instructions or give us a call for assistance.


Which Font Should I Use?

The latest fonts used by United Way, according to the latest brand guidelines, are called ‘Roboto’ and ‘League Gothic.’ You can load these fonts using your styles to override other fonts for e-Mails/Articles/e-Pledge etc. You will be able to load them into your Andar Stylesheets and apply them to almost any element. (Heading, Paragraph, List, etc.)

To download the fonts visit: 


Let us know if you have questions or need a hand!

ePledge Abandoned Flag

Would you like to know who starts the pledging process but does not finish? You can reach out and see how they might need help. Check out the e-Pledge abandoned filter in Web Access Log. Use this flag to find out the web users who have initiated the pledging process but never completed.