Technology Tag Archive

What To Do If You've Been Phished

In the past two weeks, we have included informative articles about how to identify email phishing scams and how to protect yourself against them. Today, we'll cover tips on what to do if you think you've been phished.

Don't click and don't forward it to colleagues. If a questionable email is in your inbox, don't open any attachments in it, don't click any hyperlinks in it, and refrain from forwarding it to anyone else so that you don't expose them to the risk of being phished. Instead, contact your IT personnel and let them know of the email. They'll be able to assess if it is a phishing attempt and communicate the results with the rest of the organization to help protect others who may be targetted.

Put your security software into action. If you think you clicked on a link or attachment that contains harmful software, you should run a full system security scan of your computer right away. An immediate scan may prevent the threat from spreading. You should also ensure that your security software is up to date. As we covered last week, software updates include performance and security improvements. The phishing email may have gotten into your inbox because you're not using the latest version of the security software. Make sure to make all updates as soon as possible to prevent phishing threats.

Change your passwords. If you think scammers have your personal information, you should change all of your passwords and potentially your credit card information, your bank account number, and much more depending on the level of threat. To know what steps to take, you can visit this website in the US or this one in Canada.

Report it. By reporting the phishing attempt, you're helping authorities fight against future threats. If you're in the US, you can file a complaint with the Federal Trade Commission. If you're in Canada, your complaint should be made with the Canadian Anti-Fraud Centre.

We hope this three-part series of articles on phishing scams have helped you be a little more informed and a lot safer!

Protect Yourself From Phishing

In last week's Coffee Break newsletter, we included an article about email phishing scams and how to identify them. Now that you can more easily pick them out from the crowd, we want to arm you with some tips on how you can protect yourself from phishing attempts. By protecting yourself, you reduce your chances of being exposed to phishing emails.

The first layer of protection is your email spam filter. It works well to stop simple email scams from landing in your inbox. However, phishing emails come in all forms and levels of complexity. Scammers continually make advancements to get past email filters, so you should add extra layers of defense.

Install security software on your computer. Security software provides data and network security in a variety of forms, such as protection from viruses, malware, unauthorized users, and internet breaches. Some types of security software are anti-virus software, firewall software, network security software, Internet security software, malware/spamware removal software, and cryptographic software.

Set your software to update automatically. Software updates include performance and security improvements. Using the latest update keeps your software running safely and efficiently.

Use multi-factor authentication to protect your accounts. Multi-factor authentication offers extra security because it requires users to provide two or more credentials to log in to their accounts. If scammers have your username and password, the extra multi-factor authentication credentials make it harder for them to access your accounts.

Perform regular backups. It's essential to have backups of your files just in case you have hard drive failures, your system crashes, or you've had a malware security breach. By doing backups to an external drive or the cloud, you will still have access to all your files.

In next week's Coffee Break newsletter, we will share tips on what to do if you think you have been phished.

New Year, New Look!

January is a time when many people work on reinventing themselves by shedding a few extra pounds or getting into some new healthy habits. Andar software isn't in the health and fitness space, so we'd be happy to help you with a different way to reinvent yourself.

Why not consider making changes to the appearance of your website and emails? Andar Software can assist you in creating a new look or email style that shows off your best self in 2020. Contact Professional Services below to find out more.

I'm Ready For a New Look

Committee and Board of Director portals

Did you know that if you own any Andar/360 web module, you can put together a secure and password protected portal hosting documents and other resources specifically for a committee?

Check out the link below for more information. If you would like an Andar expert to help assemble your portal — send us an email.

See Easy Setup Instructions

32-bit Windows Support

Important Reminder: Andar Software will no longer support Windows 32-bit as of January 2020.

As Andar Software continues to grow and take advantage of new technology, we find it more challenging to support old technology. We're currently planning to upgrade Andar/360's internal engine which only supports 64-bit computers — and we'll be moving to this technology in January 2020. As a result, Andar/360 will only run on 64-bit computers with a 64-bit operating system beginning with version 2020.01. (Older versions of Andar/360 will continue to work on both 32-bit and 64-bit computers.)

As such, it's an excellent time for you to make an inventory of your computers. The “System” settings on your computers will hopefully show “System type: 64-bit Operating System.” You can also go to AndarSoftware.com/MyInfo to see if any 32-bit machines used Andar/360 in the last month. You'll only see an alert on this page if you have 32-bit machines.

How Secure is Your Password?

The end of the year is a good time to review your organization’s security policy for logging in to Andar/360. From the Andar/360 application, to websites you visit, to your video security system at home, security is vital. Following are some recommendations for creating strong passwords that would apply to all of your computer usage.

  • Make your password long
  • Make your password a nonsense phrase, not a common word found in the dictionary
  • Include numbers, symbols, and/or both upper- and lower-case letters
  • Avoid using obvious personal information, like your pet’s name or college mascot
  • Do not reuse passwords, never use them for multiple websites or applications
  • Create passwords that are hard to guess but easy to remember

Learn how to manage your Andar/360 password settings in Customer Support.

Read Article

32-bit Windows Support

Important Reminder: Andar Software will no longer support Windows 32-bit as of January 2020.

As Andar Software continues to grow and take advantage of new technology, we find it more challenging to support old technology. We're currently planning to upgrade Andar/360's internal engine which only supports 64-bit computers — and we'll be moving to this technology in January 2020. As a result, Andar/360 will only run on 64-bit computers with a 64-bit operating system beginning with version 2020.01. (Older versions of Andar/360 will continue to work on both 32-bit and 64-bit computers.)

As such, it's an excellent time for you to make an inventory of your computers. The “System” settings on your computers will hopefully show “System type: 64-bit Operating System.” You can also go to AndarSoftware.com/MyInfo to see if any 32-bit machines used Andar/360 in the last month. You'll only see an alert on this page if you have 32-bit machines.

32-bit Windows Support

Important Reminder: Andar Software will no longer support Windows 32-bit as of January 2020.

As Andar Software continues to grow and take advantage of new technology, we find it more challenging to support old technology. We're currently planning to upgrade Andar/360's internal engine which only supports 64-bit computers — and we'll be moving to this technology in January 2020. As a result, Andar/360 will only run on 64-bit computers with a 64-bit operating system beginning with version 2020.01. (Older versions of Andar/360 will continue to work on both 32-bit and 64-bit computers.)

As such, it's an excellent time for you to make an inventory of your computers. The “System” settings on your computers will hopefully show “System type: 64-bit Operating System.” You can also go to AndarSoftware.com/MyInfo to see if any 32-bit machines used Andar/360 in the last month. You'll only see an alert on this page if you have 32-bit machines.

IMPORTANT: Monthly Server Maintenance for Andar Hosting Customers

This message only affects customers who are hosted by Andar on the cloud. 

Andar Hosting customers should note that maintenance will be performed the weekend of December 14-15, 2019, as part of our regularly scheduled maintenance. During this time, there will be brief periods during which customers may not be able to access hosted applications.

Regular maintenance is always scheduled for the weekend after the second Tuesday of each month.

32-bit Windows Support

Important Reminder: Andar Software will no longer support Windows 32-bit as of January 2020.

As Andar Software continues to grow and take advantage of new technology, we find it more challenging to support old technology. We're currently planning to upgrade Andar/360's internal engine which only supports 64-bit computers — and we'll be moving to this technology in January 2020. As a result, Andar/360 will only run on 64-bit computers with a 64-bit operating system beginning with version 2020.01. (Older versions of Andar/360 will continue to work on both 32-bit and 64-bit computers.)

As such, it's an excellent time for you to make an inventory of your computers. The “System” settings on your computers will hopefully show “System type: 64-bit Operating System.” You can also go to AndarSoftware.com/MyInfo to see if any 32-bit machines used Andar/360 in the last month. You'll only see an alert on this page if you have 32-bit machines.