News Tag Archive

End of Life for 32-bit Windows Support

Modern computers are based on 64-bit architecture. Microsoft released 64-bit Windows XP in 2001, nearly 20 years ago! Unfortunately, 32-bit Windows are still out there, and there are a few customers still using them.

As Andar Software continues to grow and take advantage of new technology, we find it more challenging to support old technology. We're currently planning to upgrade Andar/360's internal engine which only supports 64-bit computers — and we're likely moving to this technology in June 2019.

As such, it's an excellent time for you to make an inventory of your computers:

  • Right-click the Windows start menu and then select “System.” Your Settings window will show your “Device specifications” where you will hopefully see “System type: 64-bit operating system, x64-based processor”.
  • If you see 32-bit instead, you will need to upgrade this computer to continue using Andar/360.
  • You can also go to AndarSoftware.com/MyInfo to see if any 32-bit machines used Andar/360 in the last month. You'll only see an alert on this page if you have 32-bit machines.

Google URL Shortening Service is Expiring

The Google URL shortening service (goo.gl) is expiring on March 30th, 2019. As a replacement, there is a new URL shortening service hosted by Andar Software in the 2019.01 Release.

If you have the Andar Texting license, please switch to Andar URL Shortening soon. 

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In Memory of a Dear Friend

Yesterday, February 7, 2019, we lost a dear friend and valued colleague. Peter Backers passed away in the morning due to health complications.

Our hearts go out to his wife, Robin Maiville, who together with Peter were instrumental in the wide adoption of Andar/360 in the United Way system.

Peter was a long-standing member of the nonprofit community; over the years, many of our customers got to know him on a personal level. He was a genuine, dedicated and key leader for Andar Software from 1999 to 2015.

A funeral will be held in Mattawan, MI for close friends and family. He will be dearly missed.

IMPORTANT: Monthly Server Maintenance for Andar Hosting Customers

This message only affects customers who are hosted by Andar in the cloud. 

On the weekend after the second Tuesday of each month, we run maintenance on our hosting servers to ensure optimal performance. As such, this weekend, there may be brief periods during which customers may not be able to access their hosted applications. All services will return to normal by Monday morning.

Best Wishes To You and Yours

During this holiday season more than ever, our thoughts turn gratefully to you, our loyal customer. It's a real pleasure to "Thank You" for your loyalty, goodwill, and friendship. Your dedication to the work you do makes all the difference to the communities you live in, and we're honored to be a part of it.

We wish you a very joyous holiday season and a New Year filled with celebration, peace, and happiness!

 

Andar is Hosted in the Cloud

Many of you know that DMC (aka UWITC) is hosting approximately 80 Andar customers in the cloud. We're pleased to announce that we have acquired the Andar-related assets of DMC and merged them into Andar Software Inc. This means that Andar Software is now a full-service company, providing world-class software, pledge processing services, and technical services as well as cloud hosting.

Customers who aren’t hosted are not affected by this announcement.

We look forward to helping you leverage this significant expansion of our service offering! Please reach out should you have any questions.

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Lest We Forget

Coffee Break Remembrance Day

Remembrance Day, November 11

Lieut-Col. John McCrae, a Canadian army doctor, wrote the poem IN FLANDERS FIELDS during the First World War, while on the battlefields in Flanders, Belgium. The scarlet poppy quickly became the symbol for soldiers who died in battle.

IN FLANDERS FIELDS

In Flanders fields the poppies blow
Between the crosses, row on row,
That mark our place; and in the sky
The larks, still bravely singing, fly
Scarce heard amid the guns below.

We are the Dead. Short days ago
We lived, felt dawn, saw sunset glow,
Loved and were loved, and now we lie
In Flanders fields.

Take up our quarrel with the foe:
To you from failing hands we throw
The torch; be yours to hold it high.
If ye break faith with us who die
We shall not sleep, though poppies grow
In Flanders fields.

John McCrae

Read more...

New Andar Cloud Hosting

Cloud Hosting

We are proud to announce that we are now offering Cloud Hosting for Andar/360. Save money by getting rid of your servers and letting us take care of your technology. We’ll handle security, backups, upgrades and much more.

If you have any questions, please reach out to us.

Best Practice Round Table Idea Submission

During the town hall meeting at our recent Users Conference the idea to hold regular best practice/show and tell sessions regarding Andar/360 was brought up. Stay tuned to next week's Coffee Break for the first date and topic. We wanted to give you another chance to provide feedback & suggest topics. There will be no cost for attending. We hope to hold them at least quarterly.

If you have not already, please complete our short survey to provide your ideas...

Thank you to all those of you who shared your ideas already.

Up-to-Date Help

Starting with Andar 2018.01, Help will no longer need to be downloaded and installed to your Andar server.

The Help menu in Andar will automatically take the user to the Help on our Support Center web site instead.

This will ensure that everyone has the most up-to-date help.