News Tag Archive

CRITICAL ALERT: Tomcat 9 Upgrade

New in Service Pack 2020.01, we are upgrading e-Community to use Tomcat 9. Tomcat is the software that sits between Andar and the internet. It’s used by Andar e-Community (including e-Pledge, A&O, e-Volunteer, i-Attend, i-Access, and e-Newsletters).

You MUST upgrade your web-server to Tomcat 9 in order to use Andar/360 v2020.01.

The new Andar/360 release will not be able to run on Tomcat 8. Please note that you can have both Tomcat versions installed on the same server.

You have two Tomcat 9 upgrade options:

  1. Self Serve: Install the service yourself by following these step by step instructions. You can download Tomcat 9 here.
  2. Full Serve: Andar Software can provide complete upgrade and transition support when the 2020.01 service pack is released. To request more information about this service, click below.

Receive Upgrade Help

Free Webinar: Stop Losing Donors

Some donors retire; others slip away and fall under the category of "lapsed donors." Donor loss is a big challenge that you can tackle if you're proactive about your approach.

Do you really understand why donors have stopped giving to your organization? Knowing the 'why' is the first step you need to take before filling up the gaps in your donor loss.

Attend a free one-hour webinar hosted by Perspectives Consulting and Andar Software to carefully examine donor research and learn how to use Andar/360 to stop losing donors.

Don't miss out! The webinar is happening on Tuesday, January 28th, at 2 PM Eastern.

Register Now

Why Raising More Money Shouldn't be Your Goal

Join Andar Software at the 2020 Great Rivers Conference. We'll be leading a session on Tuesday afternoon, February 18, from 3:15 - 4:30 PM.

The session, titled 'Why Raising More Money Shouldn't be Your Goal,' will teach you how to dive deeper and take your data analysis to the next level. You'll be able to hear how other United Ways analyze their CRM data to create actionable goals that lead to positive results. Plus, walk away from the session with a worksheet that you can apply to your organization. We hope to see you there!

The 2020 Conference Schedules Are Available

The Pre-Conference and General Conference agendas are now available online!

Last year, conference attendees told us that they would have preferred to have two levels of experience for the Data Mining Hands-On sessions on Monday and Tuesday. We thought that was a great idea, so this year, there is a beginner/intermediate level class and also an advanced class! To adhere to advanced level content, all those who register for the advanced level will be asked to perform a test before arriving at the conference to ensure skill sets match the level of the course.

Plus, we modified the Wednesday and Thursday schedules to provide longer sessions than we had at last year's conference. Having 75 minutes for each class will mean that presenters will be able to dive deeper into the content they are sharing, and attendees will receive answers to all their questions.

Visit the Agenda page of the conference website to see all the session titles and descriptions.

See Schedules

Stop Losing Donors

Some donors retire; others slip away and fall under the category of "lapsed donors." Donor loss is a big challenge that you can tackle if you're proactive about your approach.

Do you really understand why donors have stopped giving to your organization? Knowing the 'why' is the first step you need to take before filling up the gaps in your donor loss.

Attend a free one-hour webinar hosted by Perspectives Consulting and Andar Software to carefully examine donor research and learn how to use Andar/360 to stop losing donors.

Don't miss out! The webinar is happening on Tuesday, January 28th, at 2 PM Eastern.

Register Now

Processing Help

Feeling the campaign pressure? Falling behind or worried about the mounting pile of pledge forms to process?

We can help. Contact us to learn more.

Contact Now

Happy New Year!

What a great year 2019 was! From all of us at Andar Software, Happy New Year. May your 2020 jump start with vigor and excitement!

Why Raising More Money Shouldn't be Your Goal

Join Andar Software at the 2020 Great Rivers Conference. We'll be leading a session on Tuesday afternoon, February 18, from 3:15 - 4:30 PM.

The session, titled 'Why Raising More Money Shouldn't be Your Goal,' will teach you how to dive deeper and take your data analysis to the next level. You'll be able to hear how other United Ways analyze their CRM data to create actionable goals that lead to positive results. Plus, walk away from the session with a worksheet that you can apply to your organization. We hope to see you there!

Holiday Greetings

From all of us at Andar Software, we wish you a very merry holiday season! May you be filled with peace, joy, and love — and get lots of rest and relaxation to jump start 2020 with vigor and excitement!

32-bit Windows Support

Important Reminder: Andar Software will no longer support Windows 32-bit as of January 2020.

As Andar Software continues to grow and take advantage of new technology, we find it more challenging to support old technology. We're currently planning to upgrade Andar/360's internal engine which only supports 64-bit computers — and we'll be moving to this technology in January 2020. As a result, Andar/360 will only run on 64-bit computers with a 64-bit operating system beginning with version 2020.01. (Older versions of Andar/360 will continue to work on both 32-bit and 64-bit computers.)

As such, it's an excellent time for you to make an inventory of your computers. The “System” settings on your computers will hopefully show “System type: 64-bit Operating System.” You can also go to AndarSoftware.com/MyInfo to see if any 32-bit machines used Andar/360 in the last month. You'll only see an alert on this page if you have 32-bit machines.