Caring in Common Tag Archive

Meet Shona Koehn, Data & Campaign Support Specialist

Shona is an Andar/360 super-user. As Data & Campaign Support Specialist, she spends her workdays cleaning and standardizing records, setting up dashboards, and running lots of reports.

Learn more about her responsibilities at United Way of St. Joseph County in this month's Caring in Common customer spotlight!

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Caring in Common: A Customer Spotlight on Shona Koehn

 


 

Spotlight-Profile_Shona-Koehn-United-Way-of-St.Joseph-County

Shona Koehn
Data & Campaign Support Specialist
United Way of St. Joseph County 
South Bend, IN, USA

 


 

How long have you been working for your organization?

I have been working with United Way of St. Joseph County for just under three years.

What’s a typical day in your role like?

As an Andar super-user for our resource development team, my days are primarily spent cleaning and standardizing records, setting up dashboards, and running LOTS of reports.

Can you tell us about a project you’re most proud of?

I recently set up a nightly report to alert the RD team about leadership donations received the previous day. It took a combination of SQL queries, an extract table, and an extract report to get all the desired information into the report. I learned a LOT about data mining in the process. When combined with Andar/360’s pledge alerts, it keeps the whole team up-to-date and able to quickly connect with donors individually.

Shona-Koehn-Selfie

Above: Shona sporting her Live United shirt while working from home.

What motivates you to come to work every day?

The work that I do supports the rest of the staff at my United Way. It’s crucial for my colleagues to have clean data and meaningful reports to do their work, and it’s important to me that I’m here to help them out!

What’s your favorite aspect of your job?

I am a data geek, so I love being able to put those skills to use as part of a really great team.

What are your biggest professional challenges?

Like so many in the nonprofit community, I struggle with the implementation of big ideas because of the time or monetary resources required to bring them to fruition.

If you could choose anyone, who would you pick as your mentor? Can you tell us why?

It’s actually three people. I would choose the band Hanson as my mentors. (Yes, THAT Hanson.) In addition to being a huge fan of their music, they are entrepreneurs and excel at engaging with their fans to keep them coming back. I think that a lot of what they do could be applied toward keeping donors engaged.

What is your personal mantra?

It's not really a mantra, but it sums me up pretty well. It's a quote by David Allen, "Being organized simply means that where something is matches what it means to you."

Shona-Koehn-Pet-Rabbits

Above: Meet Shona's two adorable bunnies. They're both named after Buffy the Vampire Slayer characters. The brown one is named Dawn Summers and the black one is named Mr. Anya.

Do you have hobbies outside of work? What are they?

Outside of work, I mostly like to spend time with my family and my two pet rabbits. My husband and I like to watch hockey and go to shows and concerts (when we aren’t in a pandemic, of course!) I also really enjoy organizing, designing, and making things for my house.

 

 


 

Carring in Common - Get to know other Andar fans who care about making #impact as much as you do.

 

Caring in Common is a spotlight series that showcases different nonprofit professionals on the last Friday of each month. The goal is to highlight Andar Software customers from all walks of life, levels of experience, and areas of expertise. Their answers will inspire you, give you insight about the nonprofit industry, and motivate you on both a professional and personal level.

Caring in Common Spotlight on John Young

This month's Caring in Common customer spotlight features John Young. John is an IT and Database Manager. During campaign season, he manages all Andar e-Pledge sites and assists with pledge processing.

Learn more about him and his responsibilities at United Way of Eastern Maine!

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Caring in Common: A Customer Spotlight on John Young

 


 

Spotlight-Profile_John-Young-United-Way-of-Eastern-Maine

John Young
IT and Database Manager
United Way of Eastern Maine 
Bangor, ME, USA

 


 

How long have you been working for your organization?

I started part-time in August of 2017. The position went full time in the Spring of 2018.

What’s a typical day in your role like?

There is no typical day in my position. My day could consist of running DMOs in Andar/360 and updating mailing lists, to IT support for a staff of ten members. During campaign season, I manage all e-Pledge sites and assist with pledge processing.

Can you tell us about a project you’re most proud of?

When I first started at United Way, we had four e-Pledge sites. We have now grown to over ten locations that use the online pledging module. Recently, I am also proud of getting all staff set up to work remotely in a matter of a couple of days!

What motivates you to come to work every day?

I have the opportunity to work with a hard-working, dedicated staff. Plus, I get to find new ways of automating our processes with the use of technology.

What’s your favorite aspect of your job?

Every day is different! I enjoy learning and implementing new technologies.

What are your biggest professional challenges?

My biggest professional challenge is time. There is not enough time in the week to accomplish what you need or want to do.

If you could choose anyone, who would you pick as your mentor? Can you tell us why?

If I could choose a mentor, it would be John Glenn. He is inspiring for all he has done, and also because of how he was as a person.

John-Young_Sports-Hobbies

Above: John at a New England Patriots football game. They are his favourite team. He has been to a few games, but would love to see more. 

Do you have hobbies outside of work? What are they?

I enjoy watching football. I am currently learning to play golf, going to concerts, and being around friends and families.

 

 


 

Carring in Common - Get to know other Andar fans who care about making #impact as much as you do.

 

Caring in Common is a spotlight series that showcases different nonprofit professionals on the last Friday of each month. The goal is to highlight Andar Software customers from all walks of life, levels of experience, and areas of expertise. Their answers will inspire you, give you insight about the nonprofit industry, and motivate you on both a professional and personal level.

Meet Merline Leonce from United Way of Miami-Dade

In this month's Caring in Common spotlight, become acquainted with #BossLady Merline Leonce. Merline makes a big impact as Director of IT at United Way of Miami-Dade. Her responsibilities not only include managing multiple technology projects, and helping staff with hardware and software issues; she also runs the summer internship technology program for high school minorities at her organization. Get to know her better in the latest customer spotlight!

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Caring in Common: A Customer Spotlight on Merline Leonce

 


 

Spotlight-Profile_Merline-Leonce-United-Way-of-Miami-Dade

Merline Leonce
Director of IT 
United Way of Miami-Dade 
Miami, FL, USA

 


 

How long have you been working for your organization?

I’ve been with United Way for 17 years.

What’s a typical day in your role like?

 A typical day involves managing multiple technology projects and helping staff with hardware or software issues that are not managed by our IT service provider.

Can you tell us about a project you’re most proud of?

I am most proud of my summer internship technology program for high school minorities. For five years, I’ve worked with our local school district, CareerSource and YearUp to provide summer internships in our IT department. There was one summer I had seven students at the same time. It was crazy, but fun. I had to break down a simple project into seven parts so that I could keep them occupied. Each year I enhance the program to include more substance like proper keyboarding, resume writing, and interview skills. I’m happy to say that two interns that started with me are now employees at United Way, one in Finance, and the other in IT.

Merline-Leonce_Seminar

Above: Merline leading a seminar for the 2019 YearUp students at Miami-Dade College.

What motivates you to come to work every day?

At this point in my life and career, what motivates me is leaving a strong legacy. I want to be remembered as a competent and compassionate leader. I want to help entry-level staff learn the tools and skills they need to help build their career. There will be people that remember me and say, "she taught me," "she helped me," "she opened doors for me." That's what motivates me.

What’s your favorite aspect of your job?

Every day is different. I enjoy learning and problem-solving. I feel a sense of accomplishment when I come up with solutions.

What are your biggest professional challenges?

I am a woman of color in a male-dominated industry. I attend local and national conferences, and there is rarely anyone else in the room that looks like me. My two main challenges are (1) seeking out sponsors who will advocate for me and allow me to shine and (2) putting myself in the forefront so other women of color can see the technology industry does have room for us.

Merline-Leonce_Mayor%27s-Ball-for-United-Way-of-Miami-Dade

Above: A photo booth snapshot of Merline at the 70s-themed 19th Annual Mayor's Ball to benefit United Way of Miami-Dade. 

If you could choose anyone, who would you pick as your mentor? Can you tell us why?

I would choose Michelle Obama. She is poised, intelligent, and a woman of integrity.

What’s your personal mantra?

“Boss Lady.” I have a plaque in my office with these words inscribed. A good friend and co-worker also gave me a “Boss Lady” mug. Those words remind me of who I am and what I have accomplished.

Do you have hobbies outside of work? What are they?

I am very involved with the Foster and Adoption ministry at my church. We host monthly events for the parents and children, which include continuing education courses so the parents can maintain their license. We also have birthday parties, hayrides, holiday parties, and back to school giveaways. Our job is to make sure the children know they are loved, and the parents know they have support.

 

 


 

Carring in Common - Get to know other Andar fans who care about making #impact as much as you do.

 

Caring in Common is a spotlight series that showcases different nonprofit professionals on the last Friday of each month. The goal is to highlight Andar Software customers from all walks of life, levels of experience, and areas of expertise. Their answers will inspire you, give you insight about the nonprofit industry, and motivate you on both a professional and personal level.

This Month's Spotlight is on Shasta Lockwood

Shasta works hard at building relationships with individual donors and organizations currently contributing to United Way of the Plains; while also working to develop new relationships.

Learn more about her responsibilities in this month's Caring in Common customer spotlight.

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Caring in Common: A Customer Spotlight on Shasta Lockwood

 


 

Spotlight-Profile_Shasta-Lockwood-United-Way-of-the-Plains

Shasta Lockwood
Director of Major Gifts & Planned Giving
United Way of the Plains 
Wichita, KS, USA

 


 

How long have you been working for your organization?

I have been working for United Way of the Plains since August of 2017.

What’s a typical day in your role like?

I passed over this question initially because it is tough to articulate... but here goes. I think that it is crucial to be focused on showing genuine appreciation for our donors. I work hard every day to make sure I am building relationships with our individual donors and organizations currently contributing to United Way of the Plains; while also working to develop new relationships. So that may mean I am making an in-person visit, writing a note, sending an email, making a phone call, or scheduling a future visit. I try to be involved in several community social opportunities to meet others and gain knowledge. There is also a heavy administrative side to my job that consists of the analysis of lots of data.

What motivates you to come to work every day?

I get an opportunity to positively impact lives every day! Plus, I have a pretty amazing work family!

Shasta-Lockwood_Team

Above: Meet the RD team at United Way of the Plains, otherwise known as Shasta's work family! Starting at the top left and going clockwise, are Ann Collins, Josh Wallentine, Shasta Lockwood, Stacee Olden, Sheryl Lockhart, Kristin Bogner, Conner Hampton, and Roy Heatherly.

What’s your favorite aspect of your job?

I love my job because everyone shares the same vision and is dedicated to our community. I love that each day is different, and I am always challenged in one way or another.

What are your biggest professional challenges?

I have way too many ideas and not enough time or resources to implement them, but isn’t that part of nonprofit work in general?

If you could choose anyone, who would you pick as your mentor? Can you tell us why?

I know this is probably not a typical answer, but for me, it is my family. I learn from them all the time. They are my biggest supporters. They show me an unconditional love that cannot be put into words. They are honest and candid, my best sounding boards, they help me network, and listen to all of my ideas and struggles. They help me think outside the box, which is crucial when working in the nonprofit world.

What’s your personal mantra?

I may not be able to change the world, but I can change the world for one person!

Shasta-Lockwood-with-grandaughter-Everley

Above: When not at work, Shasta loves enjoying time with her beautiful granddaughter, Everley.

Do you have hobbies outside of work? What are they?

What is a hobby? And more specifically, who has any free time outside of work? Just kidding! First, I would say spending time with my granddaughter... she brings me so much joy. I really enjoy gardening (flowers, not vegetables). I am currently dabbling in nature photography; have you ever tried to get your camera out of the camera bag, zoom, focus, and then snap a great picture before an animal runs or flies away? If you have, please send me tips!

What’s your guilty pleasure?

My guilty pleasure is ice cream.

 

 


 

Carring in Common - Get to know other Andar fans who care about making #impact as much as you do.

 

Caring in Common is a spotlight series that showcases different nonprofit professionals on the last Friday of each month. The goal is to highlight Andar Software customers from all walks of life, levels of experience, and areas of expertise. Their answers will inspire you, give you insight about the nonprofit industry, and motivate you on both a professional and personal level.

This Month's Spotlight is on United Way Winnipeg

Get to know Eric Friesen in this month's Caring in Common spotlight. Eric is CRM Product Manager at United Way Winnipeg. Read on to learn what a typical day in his role is like!

Take Me There

Caring in Common: A Customer Spotlight on Eric Friesen

 


 

Spotlight-Profile_Eric-Friesen-United-Way-Winnipeg

Eric Friesen
CRM Product Manager
United Way Winnipeg
Winnipeg, MB, CA

 


 

How long have you been working for your organization?

I’ve worked here for 19 years and have been in my current position since 2013.

What’s a typical day in your role like?

There aren’t many typical days, which is why I like it here so much. I focus on different tasks depending on the time of year. Right now, with the 2019 campaign winding down, my time is spent planning for the next round of Andar/360 maintenance and rolling out improvements along with new functionality to our users in time for the 2020 campaign. Between enhancements and day-to-day Andar/360 support or training requests, there is always more than enough work.

What motivates you to come to work every day?

There are two things: First, I get to work with some incredible people who are all working toward building a stronger community. Second, I love figuring out solutions that help other staff spend more time on relationship-building and donor service, and less time on manual processes.

Eric-Frisen-Hike

Above: One of Eric's hobbies is going for hikes to enjoy the great outdoors. The snow and cold weather don't keep him away!

What’s your favorite aspect of your job?

I find it rewarding to work with someone on a process they find challenging or time-consuming, test and offer possible solutions, and collaborate with them to implement a new method that makes their job easier.

What are your biggest professional challenges?

Even though we’ve been using Andar/360 for six campaigns, we haven’t rolled out all the functionality that we want to be using. The biggest challenge is to keep pushing the needle forward while focusing on day-to-day support requests, operational work, and system maintenance tasks.

If you could choose anyone, who would you pick as your mentor? Can you tell us why?

I’d like to have spent more time with my grandpa on my mom’s side. He came to Canada from Sweden, built a homestead, raised a family, cherished the environment, and contributed to his small community in a way that I admire.

What’s your personal mantra?

My high school French teacher used to tell us, “Don’t drown in a half-teaspoonful of water,” and I say that to my kids all the time. I don’t always take my own advice, but I do think it’s important to recognize the difference between small obstacles and the challenges that are worth focusing your energy on.

Eric-Friesen-With-Dog

Above: Meet Archie, Eric's charming dog. Archie is known for keeping Eric on his toes and making every day a new adventure.

Do you have hobbies outside of work? What are they?

I like music and spending time outdoors, hiking, and camping. Our dog Archie keeps me on my toes.

What’s your guilty pleasure?

Right now, it’s watching bushcraft camping videos on YouTube.

 

 


 

Carring in Common - Get to know other Andar fans who care about making #impact as much as you do.

 

Caring in Common is a spotlight series that showcases different nonprofit professionals on the last Friday of each month. The goal is to highlight Andar Software customers from all walks of life, levels of experience, and areas of expertise. Their answers will inspire you, give you insight about the nonprofit industry, and motivate you on both a professional and personal level.