2018.01 Tag Archive

Do you accept donor pledge payments online?

Do you accept donor pledge payments online? Why not? Andar/360 allows donors to view giving/designation history along with the ability to pay their pledge online*. This can be done through the new Statements web page or via the existing Account History page. Whether it is a Bill Me pledge, or a Payroll pledge, or even a pledge submitted on paper, donors can go online to view their statements in .pdf and make payments online for their gifts. Corporate gifts can also be paid online.

Online help...

Read more...

Want us to walk you through setting this up?

*The Andar/360 ePledge module is required.

Introducing iEngage

New in Andar/360 2018.01: iEngage - an interactive web based marketing tool. Think of it like a "Choose your own adventure novel" - based on the choices the user is presented with a different situation. This can have many uses such as poverty simulations, explaining your impact work or learning more about the programs and initiatives funded by your organization. Since the tool is integrated into Andar/360, you are able to track all the interactions and glean interest data - to be used in providing individualized and tailored contents.

Get a glimpse into this exciting new marketing tool through the following demonstration.

Click here to get started...

Documentation Update

The following documentation has been updated:

How to cancel and re-import an Envelope

How to handle situation where one zip code is split between two United Ways

How to restart the Andar services

All-in-One-Page Pledge

Configuration Report - Web Options

Import the DC Parameter flag: Publish on the Web

Connector Import Actions: Add and Update

Mass Delete Addresses, e-Mail Addresses, and Phone Numbers (Action: delete)

Portlet Web Notes in i-Access

Coming in Service Pack 2018.02: Create a Bio App "Portlet Web Note" in i-Access.

In service pack 2017.02 we provided the ability to create a new Bio App to show one of the ten "Portlet" web notes (read project 103589).

These portlet notes are perfect for RD folks to add personalized messages that would show on a donor's e-mails, web pages and letters up to a specific date (exp date).

We will also be providing this functionality in i-Access.

Read project 104210...

e-Community Update Tip

Did you know...

When the Andar Web Service restarts TomCat may try to "serialize" the current sessions. This causes the service to look like it is running but your website will not work....

This is easily fixed and prevented from happening again.

Read more...

2018.01 Upgrade

The service pack 2018.01 is now available for download. For those of you needing assistance with the upgrade, we can do the upgrade for you for a small fee. Please contact Eric for more information.

Service Pack is Out

Service Pack 2018.01 is available for download.

Please visit our Service Pack page to download it or find additional information.

What's new? Visit our "What's new" page to find out more.

Do you want us to install the Service Pack for you?  We can do that! Just e-mail Eric Crammond and he can schedule the project...

Up-to-Date Help

Starting with Andar 2018.01, Help will no longer need to be downloaded and installed to your Andar server.

The Help menu in Andar will automatically take the user to the Help on our Support Center web site instead.

This will ensure that everyone has the most up-to-date help.

One Page Giving

Coming in Service Pack 2018.01 – Simple One-Page Pledging Option.

If you own e-Pledge please read about this new additional one-page pledge option coming with the 2018.01 service pack.

This new option will contain “Sections” – combining the existing e-Pledge pages into one page:

  • Pledge type selection
  • Amount entry pages
  • Additional Information page
  • CyberSource checkout page for capturing credit card/ACH information
  • A confirm button at the bottom

Give your donors a one-page pledge form that makes workplace donations easy and fast.

Please see project: 95007.

If you missed it...2018.01

In case you missed this last week or are wondering what great new enhancements are coming with the 2018.01 Andar/360 service pack, check out: What Is New? 

This new web page on our support center describes the new features in the 2018.01 Release. It contains a lot of screenshots. Clickable links are provided for the detailed Help pages and the projects. 

Don't have access to our Support Center? e-Mail us for access - it is free!

Plan now for your 2018.01 upgrade. We expect to release the service pack soon. We are happy to help you upgrade your system for a small fee. Please contact us for more information.

Read more...