Articles in this Newsletter July 11, 2019

New Help Desk Telephone Number

Moving forward, please use 877.479.3780, and Press 13, for Enterprise Help Desk calls.

We have a new phone system. Our old help desk phone number, 617.218.5100, as well as all the staff direct dial numbers, are inactive.

If you have difficulties with our new phone system, please email In your email, include the problem you had with the phone system along with your ENTERPRISE question.

Featured Enhancement: Gift Management

The new version of ENTERPRISE v2019.02 is scheduled to be released this summer!

This week’s featured enhancement is in Gift Management. The Relationships Page has been added to Gift Entry; users can now review, add, or modify Relationships while in Gift Entry, rather than having to open Account Management to get to this information. A simple, but value added enhancement for the gift entry staff!


Learn New Skills

Attend ENTERPRISE Academy Classes to increase your knowledge of the software. You can participate from the comfort of your desk or welcome your colleagues to join along, plus ask questions on the spot if you want the instructor to explain something further.

There are a variety of topics and dates to choose from. Visit this link to view class descriptions and times.

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