Articles in this Newsletter January 24, 2020

Say "Hello" to 2020.01

Over the last few weeks, we've been sharing with you bits and pieces of the new features the latest release of Andar/360 has in store.

Version 2020.01 has a ton of added value. If you'd like to know exactly what's coming in the newest release, take a look at the Help article that outlines the differences between the old version and the new one.

CRITICAL ALERT: Tomcat 9 Upgrade

New in Service Pack 2020.01, we are upgrading e-Community to use Tomcat 9. Tomcat is the software that sits between Andar and the internet. It’s used by Andar e-Community (including e-Pledge, A&O, e-Volunteer, i-Attend, i-Access, and e-Newsletters).

You MUST upgrade your web-server to Tomcat 9 in order to use Andar/360 v2020.01.

The new Andar/360 release will not be able to run on Tomcat 8. Please note that you can have both Tomcat versions installed on the same server.

You have two Tomcat 9 upgrade options:

  1. Self Serve: Install the service yourself by following these step by step instructions. You can download Tomcat 9 here.
  2. Full Serve: Andar Software can provide complete upgrade and transition support when the 2020.01 service pack is released. To request more information about this service, click below.

Book Your Hotel Room at a Discount

Wake up to the sound of waves and the sun rising through your oceanfront balcony window. Give yourself some extra time in the morning to walk by the shoreline and let the sand tickle your toes. That's exactly how your mornings can start at the 2020 Andar Software Users Group Conference in Myrtle Beach, South Carolina.

Reserve your stay at the Hilton Myrtle Beach Resort at the discounted conference rate of  $155 (USD, plus taxes) per night. As an attendee of the 2020 Andar Software Users Group Conference, you will have access to all Kingston Plantation Resort amenities, including Splash! Waterpark, multiple resort pools, and the Sport and Health Club (with tennis facilities, aerobics classes, and an indoor pool) without having to pay a resort fee!

The resort will honour the conference room rate from May 15-24, 2020 (based on room availability.) That gives you a few days before and after the conference to extend your stay and enjoy the stunning beachfront venue.

Make sure to book your room before April 16, 2020, to receive the discounted rate.

New in 2020.01: Display Task Description in Plan Flow Chart

Andar Plans can become pretty tricky to navigate when you have a lot of tasks in them. In the new release of Andar/360, you'll be able to enter a long description on a task definition and have it displayed directly on the Plan Flow Chart. This new feature is useful for identifying the purpose of a task without needing to open it up.

New Year, New Look!

January is a time when many people work on reinventing themselves by shedding a few extra pounds or getting into some new healthy habits. Andar software isn't in the health and fitness space, so we'd be happy to help you with a different way to reinvent yourself.

Why not consider making changes to the appearance of your website and emails? Andar Software can assist you in creating a new look or email style that shows off your best self in 2020. Contact Professional Services below to find out more.

Experiencing Envelope Closing Errors?

Some errors encountered while closing an envelope may be unfamiliar to new users. Other errors are rarely encountered and may stump even experienced users. When this happens, find immediate assistance by visiting the "Close Envelope" online help guide.

General Ledger 101

The GL Interface allows you to create a set of GL accounts for Donor Choice Payouts and Pledge Processing. During Pledge Processing, transactions will be automatically populated with GL debit and credit account numbers for pledges, payments, and adjustments. During a payout, the check data files are populated with the appropriate payable debit and credit account numbers. If your A/R and A/P software permits, data files from Andar/360 can be imported and mapped using these GL accounts. If your software has no import function, the reports can be used to manually post the correct figures to the GL.

Free Webinar: Stop Losing Donors

Some donors retire; others slip away and fall under the category of "lapsed donors." Donor loss is a big challenge that you can tackle if you're proactive about your approach.

Do you really understand why donors have stopped giving to your organization? Knowing the 'why' is the first step you need to take before filling up the gaps in your donor loss.

Attend a free one-hour webinar hosted by Perspectives Consulting and Andar Software to carefully examine donor research and learn how to use Andar/360 to stop losing donors.

Don't miss out! The webinar is happening on Tuesday, January 28th, at 2 PM Eastern.

Quote of the Week

“The way to get started is to quit talking and begin doing.”
Walt Disney

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